Payment Policy
Payment Policy
At Strothers Furniture, we are committed to providing a simple, secure, and transparent shopping experience. Please review our payment policy below for details on accepted methods, transaction security, and processing times.
1. Accepted Payment Methods
To ensure a convenient and secure checkout, we accept the following payment methods:
American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa
2. Transaction Security
All payments made on our website are protected by advanced encryption technology (SSL). Your payment information is transmitted securely and is never stored on or shared with unauthorized third parties. We employ industry-standard anti-fraud verification systems to ensure that every transaction is legitimate and secure.
3. Currency and Taxes
All prices displayed on our website are in United States Dollars (USD) and include applicable taxes. No additional fees will be added during checkout. The total amount due will be clearly indicated on the payment page before you confirm your order.
4. Processing Times
Once your payment is completed, you will receive a confirmation email containing your order number, transaction details, and an electronic receipt. Orders are generally processed within 1 to 3 business days after payment confirmation.
5. Refunds
In the event of an approved return or cancellation, the refund will be issued via the same payment method used for your original order. Refunds are generally processed within 5 to 10 business days after we confirm the return. Please allow additional time for the refund to appear on your statement, depending on your financial institution.
6. Order Cancellation
Orders may be cancelled within 48 hours of placement, provided they have not yet been shipped. To request a cancellation, please contact our customer service team immediately with your order number. Once an order has been shipped, it cannot be cancelled and must follow our return procedure instead.
Contact Information
Store Name: Strothers Furniture
Address: 2697 US-71, Mena, AR 71953, United States
Phone: +1 (479) 216-2982
Email: info@strothersfurniture.com
Business Hours:
Monday - Friday, 10:00AM – 5:00 PM;
Saturday, 10:00 AM – 3:00 PM;
Sunday,Closed
Time zone：(GMT-05:00) Eastern Standard Time
Response Time: We respond within 24 hours.