Terms and Conditions
These Terms and Conditions outline the rules, responsibilities, and policies governing your use of the Strothers Furniture website, the placement of orders, and the services we provide. By accessing or using our website, you agree to be bound by these terms.
1. Introduction and Acceptance of Terms
This policy applies to all users who visit, browse, or make purchases on our website. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Account and User Responsibilities
You are not required to create an account to browse or purchase products on our website. If you choose to create an account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Strothers Furniture is not liable for any losses or damages resulting from unauthorized use of your account.
3. Products, Availability, and Pricing
We strive to provide accurate descriptions of our products, including images, specifications, dimensions, materials, and prices. However, due to differences in display settings, monitor calibration, or stock updates, slight variations may occur. We reserve the right to modify product information, including prices and availability, at any time without prior notice. All prices displayed are in United States Dollars (USD) and include applicable taxes. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and issue a full refund.
4. Orders and Payments
We only accept orders placed through our official website. After placing your order, you will receive a confirmation email containing your order number and payment details. We accept:
American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa
All transactions are processed via encrypted connections to ensure the security of your financial data.
We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. If your order is cancelled, you will be notified and issued a full refund.
5. Shipping and Delivery
We currently ship within the United States. After payment confirmation, orders are generally processed within 1 to 3 business days and handed over to the shipping carrier. Estimated delivery times are as follows:
- Standard Shipping: 5 to 10 business days
All orders ship free of charge. Delivery times are estimates and are not guaranteed. Strothers Furniture is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Please inspect your delivery upon arrival and report any damage or discrepancies immediately.
6. Order Cancellation
Orders may be cancelled within 48 hours of placement, provided they have not yet been shipped. To request a cancellation, contact our customer service team with your order number. Once an order has been shipped, it cannot be cancelled. In that case, you may return the item in accordance with our Refunds & Returns Policy.
7. Returns and Exchanges
You may request a return or exchange within 30 days of receiving your product, provided the item meets the conditions outlined in our Refunds & Returns Policy. Returns and exchanges are accepted for defective items, incorrect shipments, or change-of-mind returns (in original, unused condition). Please refer to our Refunds & Returns Policy for complete details and instructions.
8. Refunds
After we receive and inspect your returned item, refunds will be processed within 5 to 10 business days to the original payment method. Please allow additional time for the refund to appear on your statement, depending on your financial institution. Original shipping charges are non-refundable unless the return is due to our error. See our Refunds & Returns Policy for additional details.
9. Warranty and Product Liability
Strothers Furniture warrants that products sold on our website are free from manufacturing defects at the time of delivery. This warranty covers defects in materials and workmanship under normal use. The warranty does not cover damage caused by improper assembly, misuse, neglect, accidents, or unauthorized modifications.
Warranty claims must be reported within 30 days of delivery with photographic evidence of the defect. We will, at our discretion, repair, replace, or refund defective products. Strothers Furniture is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
10. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and website design, is the property of Strothers Furniture and is protected by United States copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. Personal, non-commercial use of website content is permitted for the purpose of shopping on our site.
11. Limitation of Liability
To the fullest extent permitted by law, Strothers Furniture shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use our website or products, including but not limited to loss of data, loss of profits, or business interruption. Our total liability for any claim arising from or related to your use of our website or purchase of products shall not exceed the total amount paid by you for the specific product in question.
12. Indemnification
You agree to indemnify, defend, and hold harmless Strothers Furniture, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees) arising out of or related to your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
13. Governing Law and Disputes
These Terms and Conditions are governed by the laws of the State of Arkansas, United States. Any disputes arising from or related to these terms or your use of our website shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts located in Polk County, Arkansas.
14. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time for operational, regulatory, or business reasons. Changes take effect immediately upon posting to this page. We recommend that you review this page periodically. Your continued use of the website after any changes constitutes acceptance of the updated terms.
15. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
16.Contact Information
If you have any questions while shopping, please feel free to contact us at any time; it would be our pleasure to assist you.
Store Name: Strothers Furniture
Address: 2697 US-71, Mena, AR 71953, United States
Phone: +1 (479) 216-2982
Email: info@strothersfurniture.com
Business Hours:
Monday - Friday, 10:00AM – 5:00 PM;
Saturday, 10:00 AM – 3:00 PM;
Sunday,Closed
Time zone：(GMT-05:00) Eastern Standard Time
Response Time: We respond within 24 hours.